Dallas Natural Mattress
Preston Forest Village in Highland Park
11661 Preston Road, #301
Dallas, TX 75230
Dallas Natural Mattress Reviews
I recently purchased a latex mattress topper from James at Dallas Natural Mattress. I could not be more happy with my purchase. The latex is so much better than the memory foam I was using. I also shopped online but I couldn't pass on the special service I received from James. I would highly recommend Dallas Natural Mattress!
I was looking for what I thought would be the perfect mattress....I just couldn’t sleep. I looked everywhere at the regular mattresses, but no luck. I started reading about latex, and then found DNM. James was extremely helpful and patient with me. I had a budget and he worked with it. I bought what I thought was perfect— mattress and a topper. It was for awhile, then I had problems with my topper. I slept with it for 5 months, then talked to James. He made it all good again and now it’s really perfect!
After sleeping on our purchases for a few months, my husband and I are both completely satisfied. That is rare. We love the luxurious extra soft latex topper, the side-sleeper pillows, and the Gotcha Covered sheets. They are all wonderful!
My husband and I bought a latex mattress, topper and tensel sheets from Dallas Natural Mattress a little over 4 years ago. To this day, we STILL talk about how much we love our bed. James was super friendly, informative and didn’t pressure us into making decisions throughout the process. Very impressed and still loving our mattress.
My husband and I just happened to see this store while in Dallas for a doctor appointment. We had been looking online for a latex topper and some special pillows. James (a part owner in the business) was extremely knowledgeable and patient.
He had better products and better prices than we could get online. We ordered several items and took a few things with us. We loved being able to touch and test products in person rather than just hoping for the best with an online order. My definition of a professional in any field is that the person puts the needs of the client or customer first. In my opinion, James is a professional, not just a salesman. I will report on the products we ordered when they arrive. I can hardly wait to receive them.
James and Chris are awesome! Very knowledgeable and and experienced in the mattress field. Excellent customer service and attention to detail as they take your time with each client. I couldn't have found a better company to deal with.
Wow!James Grantham is the real deal. He believes in his product as well he should. We have only had our mattress about 1 1/2 weeks & are already seeing the health benefits.Not to mention how wonderfully COMFORTABLE!!My husband & I are seniors & I suffered from severe leg cramps even though I am taking the DR reccommended meds for it. Three days sleeping on our new mattress with the adjustable base made the difference. I stopped having leg cramps!!!I can't express how much this means to me. I have suffered with this because of medication necessary for my heart for years. James told us the health benefits of the adjustable base. He truly cares about his customers & I called to tell him all this & he said "that is why I do what I do here". We are so grateful to have met him & to have his product.We certainly recommend James & his products!!!!
I highly recommend Dallas Natural Mattress! 8 months ago we purchased three mattresses from Dallas Natural Mattress. We absolutely LOVE these mattresses. Based on our needs we ended up with 3 different mattresses and each one is comfortable, with no odor, and has helped us get amazing sleeps each night. The show room is such a calm and pleasant experience and the owners so knowledgeable. I never write reviews but in this case I had to share what a great experience we had.
I am most appreciative of the mattress education I received from James. We are confident and pleased with the purchases made at Dallas Natural Mattress. As much time as we spend sleeping in our life time, we can now be rest-assured that we are getting a quality & comfortable night's sleep! A natural mattress makes all the difference!
This store is not like anything you've ever seen before. You'll just have to trust me until you go in. Music, waterfalls, incredible lighting, artwork, and mattresses by top of the line makers that you've never heard of. And the smell; chemically clean! You'll know just from the smell you are someplace different. Most knowledgeable sales staff ever. You'll never buy anywhere else again.
Our "Willie" mattress is wonderful, but the customer service experience was great. My first pick on a pillow worked from the first night, but not for my wife. After three different pillows and over six months time, we returned the last pillow and got a refund no questions asked.
I got THE most amazingly comfortable mattress from these guys...solid latex, with a topper, that is like sleeping literally on a cloud. Supportive, but like slipping into cotton candy. And, its natural and clean. Just simply incredible. The most educated staff Ive ever come across.